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FAQs

How do you ensure the quality of your products?

Each of our lighting fixtures goes through a strict quality control process. We focus on using high-quality materials and craftsmanship to ensure durability and aesthetic appeal. Our goal is to provide our customers with functional yet artistic lighting solutions.

How do I know which light fixture is suitable for my space?

We recommend choosing a light fixture based on the size of your room, style, and lighting needs. If you're unsure, you can refer to the detailed product descriptions on our website, which include information on dimensions and recommended uses. You can also contact our customer service team for personalized advice.

What payment methods do you accept?

We accept multiple payment methods, including credit cards (Visa, MasterCard, American Express, etc.), PayPal, Shopify Payments, and more.

How does your shipping service work?

We offer worldwide shipping. Typically, orders are processed and shipped within 1-3 business days. Delivery times may vary depending on your location.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on the shipping company’s website.

Do you offer returns and exchanges?

We want you to be satisfied with your purchase. If you are not happy with the product, you can request a return or exchange within 30 days of receiving the product. Please ensure the product is unused and in its original packaging. For more details, please refer to our Return Policy.

How do I clean and maintain my lighting fixtures?

We generally recommend using a soft cloth and mild cleaning solution to clean your lighting fixtures to avoid damaging the surface.

Do you offer custom lighting designs?

We currently offer products based on existing designs, but we are happy to hear about your custom needs. If you have specific requirements for a product, feel free to contact our customer service team, and we will do our best to assist you.

Can I see the actual products in your store?

Our products are primarily sold online, and you can view high-quality images and detailed descriptions on our product pages. If you wish to see the actual products, you can contact our customer service to inquire about nearby showrooms or retail partners.

Do you offer after-sales support?

Yes, we provide professional after-sales support. If you encounter any issues or need assistance, please feel free to contact our customer service team, and we will promptly provide solutions.

Customer reviews

  • testimonial author avatar
    Very Satisfied with My Purchase!"I bought the Modern Minimalist Wall Sconce from LightsAndLamps, and I couldn't be happier! The design is sleek and fits perfectly in my modern living room. The installation was easy, and the lighting is soft yet bright enough to create a cozy atmosphere. Shipping was fast, and the packaging was secure. Highly recommend!"— Sophia H.
  • testimonial author avatar
    Elegant and Durable"I’m so impressed with the quality of the Floor Lamp from LightsAndLamps. The craftsmanship is amazing, and the design is elegant yet functional. The lamp gives off a soft, warm glow that is perfect for relaxing. I’ll definitely be returning for more!"— Liam M.
  • testimonial author avatar
    An Art Piece for My Desk"I purchased a Desk Lamp from LightsAndLamps, and it’s truly an art piece. The minimalistic design is exactly what I wanted, and the light is soft and comfortable for long hours of work. The build quality is outstanding—this is a lamp that will last. I love it!"— Benjamin R.
  • testimonial author avatar
    Perfect for My Dining Room!"I purchased the Simple Black Pendant Light, and it’s just what my dining area needed. The design is clean and elegant, and it casts the perfect amount of light without being overpowering. Very easy to install, and the quality is excellent. I love it!"— Emily W.
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    A Great Shopping Experience"My experience with LightsAndLamps was fantastic. The customer service team was very helpful and answered all my questions about the lighting options. The shipping was quick, and the product arrived in perfect condition. The lamp is just as described, and I’m so happy with it!"— Olivia K.

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